Sales and technical team

Sales and technical team:
who to call about your part

Every contact below is reached at +1-518-436-1263 with the extension listed.

You talk to the people who know the application, not to a call center.
Find the right contact by industry or by question.

Flanged ceramic lined pipe spool ready for shipping
In short

The Blasch sales and technical team works from Albany, New York, and is reached at +1-518-436-1263 or toll free at 1-800-550-5768. New inquiries in refining, chemical processing, power, mining and process heating go to business development, molten metal applications to the director for molten metals, and orders and deliveries to customer service. Applications engineering and engineering and quality answer technical questions about a design.

Who to call
for what

Four common reasons to call, and the person who takes them first. Every number is +1-518-436-1263 with the extension shown.

01

A new application

Tim Connors, Director of New Business Development, ext. 105. Refining, chemical processing, power generation, mining and process heating.

02

Molten metal

Phil Geers, Director of Global Business Development, Molten Metals, ext. 104. Crucibles, linings and parts for molten metal processing.

03

Sourced and stocked products

Jon Solnes, Director of Blasch Global Solutions, ext. 502, or Andrew Hiller, Sales Engineer, ext. 503.

04

Orders and deliveries

Samantha Brown, Customer Service Coordinator, ext. 115. Consignment stock: Sean O'Brien, ext. 116.

Sales team

Tim Connors, Director of New Business Development

Market manager for refining and chemical processing, power generation, mining, heavy industrial processing and industrial process heating, with Blasch since 1995. Phone +1-518-436-1263, ext. 105.

Phil Geers, Director of Global Business Development, Molten Metals

Responsible for molten metal markets worldwide and member of the Investment Casting Institute Board of Directors. Phone +1-518-436-1263, ext. 104.

Dave Bacchi, Senior Principal Engineer

Plans major engineering projects and works on customer applications and problem solving, with Blasch for more than 30 years. Phone +1-518-436-1263, ext. 107.

Pete Soroka, Strategic Account Manager

Phone +1-518-436-1263, ext. 108.

Andrew Hiller, Sales Engineer, Blasch Global Solutions

Phone +1-518-436-1263, ext. 503.

Jon Solnes, Director of Blasch Global Solutions

Responsible for sourcing, logistics and quality assurance of the products sold through Blasch Global Solutions in Beaufort, South Carolina. Phone +1-518-436-1263, ext. 502.

Samantha Brown, Customer Service Coordinator

Phone +1-518-436-1263, ext. 115.

Sean O'Brien, Consignment Coordinator

Phone +1-518-436-1263, ext. 116.

Why a direct line | matters

The person who answers your call can usually tell from the dimensions and the conditions whether a ceramic part will outlast the one you have.

Technical management team

Pierre Pinard, Director of Engineering and Quality

Leads engineering and the ISO 9001:2015 quality system. Phone +1-518-436-1263, ext. 403.

Heather Higgins, Applications Engineering Manager

Leads the engineers who turn an inquiry into a part design. Phone +1-518-436-1263, ext. 109.

Caitlynn Rogers, Director of Marketing and Sales Analytics

Phone +1-518-436-1263, ext. 106.

Frequently asked

Questions about reaching Blasch

Which number do I call at Blasch?

The main line is +1-518-436-1263 and the toll free number is 1-800-550-5768. Each person on this page has a direct extension on the main line.

Who answers technical questions about a design?

Applications engineering, led by Heather Higgins (ext. 109), and engineering and quality, led by Pierre Pinard (ext. 403).

Do I need a drawing before I call?

No. The dimensions of the part and the conditions it runs in, the medium, the temperature and the flow, are enough for a first assessment.

Where is the team based?

Most of the team works at the headquarters in Albany, New York; Blasch Global Solutions runs from Beaufort, South Carolina. Locations and representatives

End view of a ceramic lined elbow showing the liner inside the flange

Not sure whom
to ask?

Send the dimensions and the conditions your part runs in. The right engineer picks it up.

Talk to an engineer Call